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International Shipping & Tax Free Sales

How to obtain Tax Free Prices - NOTE: You may have to pay taxes/charges when your package arrives in your country

Prices on our website shown in GBP£ include United Kingdom Value Added Tax (VAT) at 20%. However, if you select a currency other than GBP£ you will see tax free pricing. You will continue to see tax free pricing at checkout if your delivery address is outside of the UK.

Whilst our export pricing is free of UK VAT, you may need to pay taxes/duties/handling charges when your package reaches your country. This will vary from country to country and also be dependent on order value.  We are also aware of delays getting packages through some countries postal systems. If you have any concerns regarding this please contact us before ordering.  


Note for Jersey and Guernsey, to pay tax free prices at checkout ensure that you select Jersey or Guernsey as your country, rather than the United Kingdom.


Tax Free Price Discounts Explained

In the UK, VAT is added at 20% to the basic (tax free) price. So, for example if the price including VAT listed on our website is £120, the breakdown of this pricing is £100 plus £20 VAT.   Export prices on our website are free of UK VAT.  So, if you qualify for tax free pricing the amount of tax you save is in this example is the £20.

International Shipping

We ship to most countries in the world, and shipping options and prices are shown in the checkout page when you have entered your delivery address.  Based on recent tracked shipments (which we can see when they are delivered), below is the latest guidance on postal and UPS delivery times to popular destinations:

Australia - typically 14-21 days

Austria (via UPS) – 2 days, post 12 days

Belgium - typically 7 days

Canada – typically 7-12 days.  UPS 2 days.

France - typically 6 days  

Germany - 6-14 days.  UPS 2-3 days

Greece – typically 9-11 days

Hungary – 10 days

Ireland (Republic) – typically 3-8 days  6-8

Italy – Please note we have suspended shipments to Italy due to the complicated process customers have to go through to release packages from customs.

Japan – typically 7 days

Netherlands - typically 6-14 days

Norway – typically 14 days

Poland – typically 6 days

Portugal – approx. 28 days 

Singapore – typically 7 days

Spain – Please note we have suspended shipments to Spain due to the complicated process customers have to go through to release packages from customs.

Sweden – typically 4--14 days

USA - typically 6-8 days. UPS 2-3 days